Recovery guide

LTO Tape Data Recovery

To recover data from an old LTO tape, find a drive that reads its generation (LTO-8 and newer read only one generation back), then read it with the software that wrote it or an LTFS tool; encrypted tapes need their key, and physically damaged tapes belong in a lab.

Step 1

Find a drive that can read the tape

The generation is printed on the cartridge and in the last two characters of the barcode label (L5 for LTO-5, L6 for LTO-6 and so on). Then find a drive that reads it:

CartridgeNative capacityDrives that read it
LTO-2200 GBLTO-2, LTO-3, LTO-4
LTO-3400 GBLTO-3, LTO-4, LTO-5
LTO-4800 GBLTO-4, LTO-5, LTO-6
LTO-51.5 TBLTO-5, LTO-6, LTO-7
LTO-62.5 TBLTO-6, LTO-7
LTO-76 TBLTO-7, LTO-8
LTO-812 TBLTO-8, LTO-9
LTO-918 TBLTO-9
LTO-1030 TB or 40 TBLTO-10

LTO-2 to LTO-5 drives are now only sold used. Buy from a seller who states head hours and offers returns, and test the drive with a cartridge you do not need.

Four steps: read the generation from the barcode label, find a drive that reads it, identify the software that wrote the tape, then copy to current media.
The last two characters of the barcode, such as L5, give the generation and so the drives that can read it. Once the data is back, copy it to current media as described in the migration guide.

Step 2

Find out what wrote the tape

A drive returns raw blocks; the software that wrote them decides how you get files back.

  • LTFS: mount it with any LTFS tool and copy the files. See LTFS explained.
  • tar or other Unix tools: read it back with the same tool on Linux.
  • Backup software (Backup Exec, NetBackup, Commvault, ArcServe, Retrospect, Veeam, Spectrum Protect and others): you need that product, ideally the same or a newer version. If the catalogue is gone, most products can rebuild it by reading the tape, often called inventory and catalogue or import.

The first blocks of the tape usually name the format; a recovery lab or the software vendor can tell you what wrote it.

Encryption

Encrypted tapes

Drives from LTO-4 onward can encrypt with AES-256. If a tape was encrypted by the drive or the backup software, it cannot be read without the key, and no lab can recover it without one. Look for the key in the backup software, the library's key manager or your key management server before anything else.

Damaged tapes

When to stop and call a lab

Stop retrying and send the cartridge to a data recovery lab if the tape is snapped, creased or wet, the leader pin is detached, the cartridge rattles or was dropped, or the drive reports a medium error repeatedly. Every extra attempt in a drive can stretch the tape or damage the head. Labs can splice tape, replace the cartridge shell and read past bad sections, and they charge by the cartridge and the work involved, so ask for a quote and a no-recovery, no-fee policy.

Then migrate

Copy it to current media

Once the data is back, copy it to current media and verify it, so you are not in the same position again in five years. See LTO tape migration.

More guides

Other LTO guides

Pricebook

Get the LTO pricebook

Request current LTO media and drive pricing before you budget a migration or a refresh.

How do I read an old LTO tape?

Find a drive of the same generation or one or two generations newer (see the table), connect it with a SAS HBA, and read the tape with the software that wrote it, or with an LTFS tool if it was written with LTFS.

Can an LTO-8 drive read LTO-6 tapes?

No. LTO-8 drives read only LTO-7 and LTO-8. An LTO-6 tape needs an LTO-6 or LTO-7 drive.

What if I no longer have the backup software?

Install the same or a newer version of that product and rebuild its catalogue from the tape. A recovery lab can also read most backup formats.

Can data be recovered from an encrypted LTO tape without the key?

No. LTO drive encryption uses AES-256, and without the key the data cannot be read.

Can a broken LTO tape be recovered?

Often, by a lab: snapped or damaged tape can be spliced and the cartridge shell replaced. Stop using it in a drive as soon as you see physical damage.